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Shotguns are a category of weapons in Tom Clancy's The Division. They are close-range weapons, having high damage, while having a short effective range.
Shotguns are best used for combating enemies at close range, where their buckshot spread can hit the target effectively in multiple areas at once.
Shotguns fire buckshot (The Medved uses slugs.) They suffer from low range and wide pellet spread, making close range engagements ideal.
Shotguns are categorized as being either pump-action, semi-automatic, or automatic.
The M870 is the only pump-action shotgun, having high damage at a cost of a slow rate of fire and slow reload speed. The SASG-12 is a semi-automatic shotgun, having a high rate of fire, and fast reload speed, at a cost of moderate damage. The Showstopper is the only automatic shotgun, having a high rate of rate of fire at a cost of low stability and damage.
Shotguns have a native bonus of increased stagger towards enemies. When an NPC gets hit by a shotgun, they will be staggered, making them unable to fire, and exposed for a short time. When using stagger against players, their aim will flinch, making their reticle sway off of and away from their target.